Privacy Policy

Introduction

Elite Renovations ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience when using our services or visiting our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services. Please read this Privacy Policy carefully. By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect information to provide better services to our users and improve our business operations. The types of information we collect include:

Personal Information

• Contact Information: Name, email address, phone number, and postal address when you contact us, request a quote, or subscribe to our newsletter.
• Account Information: Login credentials if you create an account on our website.
• Payment Information: Credit card details, billing address, and other financial information necessary for processing payments (Note: payment details are processed through secure third-party payment processors).

Non-Personal Information

• Usage Data: Information about how you use our website, including pages visited, time spent on pages, and links clicked.
• Device Information: Browser type, IP address, device type, operating system, and language preferences.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your browsing experience.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Responding to your comments, questions, and requests
• Sending administrative information, such as updates, security alerts, and support messages
• Sending marketing communications, promotional offers, and newsletters (with your consent)
• Personalizing your experience on our website
• Monitoring and analyzing trends, usage, and activities in connection with our website
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Complying with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Business Partners: We may share your information with business partners who offer services jointly with us or for referral purposes.
• Legal Requirements: We may disclose your information when we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or property, protect the personal safety of users of the website, or investigate fraud.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• Access: You may request access to the personal information we have about you.
• Correction: You may request that we correct inaccurate or incomplete information about you.
• Deletion: You may request that we delete personal information that we hold about you.
• Restriction: You may request that we restrict the processing of your personal information.
• Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information.
• Withdrawal of Consent: You may withdraw your consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. They help us recognize your device and remember certain information about your visit.

You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: